SHIPPING & DELIVERY
Every day, orders depart from our Stockholm, Sweden warehouse, typically within 0-2 days of receiving payment.
Please ensure to check your SPAM folder if you haven't received an order confirmation or shipping status email.
If you've opted to rely solely on your phone number, kindly note that we won't be able to send an order confirmation via email.
SHIPPING COSTS
We offer free standard shipping on all orders above 60$, for orders under this amount the shipping cost are:
- SWEDEN: $2
- EUROPE: 6$
- OUTSIDE EUROPE: 10$
DELIVERY TIMES
Our orders are shipped every day from our warehouse in Sweden. Please note that the delivery times is just an estimated calculation and not exact. Shipment will take place 0-2 days after purchase.
- SWEDEN: 2-5 days*
- EUROPE: 2-5 days*
- REST OF THE WORLD: 5-7 days*
* Business days
ORDERS SHIPPED WITHIN EUROPEAN UNION
Products dispatched within the European Union will not be considered lost or undelivered until 15 business days have elapsed from the initial shipping date. If, after this period, your order has not been received, kindly contact us by sending an email to info@carpistraps.com. We will promptly initiate the required measures to address any concerns related to shipments that have not reached their designated destination.
ORDERS SHIPPED OUTSIDE EU
Products dispatched outside the European Union will not be considered lost or undelivered until 30 business days have elapsed from the initial shipping date. If, after this period, your order has not been received, kindly contact us by sending an email to info@carpistraps.com. We will promptly initiate the required measures to address any concerns related to shipments that have not reached their designated destination. For UK and Norway 20 business days apply.
Purchase outside of European Union might be subject to customs duties and import taxes, determined by your local customs agency. To obtain further details, kindly reach out to your local customs office. Carpi Straps assumes no liability for duties and import tax payments.
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What about free shipping?
We provide free shipping on all products.
Where is my order being sent from?
All of our orders are sent from Stockholm, Sweden. Your order will be shipped 0-2 days after purchase.
How do I change my shipping address?
We can change your shipment address if your order has not yet been shipped. Please contact us at info@carpistraps.com as soon as possible.